Privacy Policy

Last updated: February 2025. Halitta Group and its affiliates ("Halitta," "we," "us," or "our") are committed to protecting your privacy. This policy describes how we collect, use, disclose, and safeguard your information when you use our websites, platforms, and services across our ecosystem—including Halitta Labs, Halitta Academy, Halitta Startups, and Halitta AI.

1. Information We Collect

We collect information that you provide directly to us, that we obtain automatically when you use our services, and that we receive from third parties where permitted by law.

Information you provide

  • Account and profile data: name, email address, phone number, password, profile photo, and other details you submit when registering or updating your account on our platforms.
  • Communications: messages, support requests, feedback, and other content you send to us via contact forms, email, or in-app channels.
  • Learning and participation data: course enrollments, progress, assignments, and certifications (Halitta Academy); project and application data (Halitta Labs and Startups); and usage of AI tools and features (Halitta AI).

Information we collect automatically

  • Usage and device data: IP address, browser type and version, device type, operating system, pages visited, time spent, referring URLs, and similar technical and usage data.
  • Cookies and similar technologies: we use cookies and similar technologies as described in our Cookie Policy.

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services; to personalize your experience; to communicate with you; and to comply with legal obligations.

  • Delivering and operating our products, courses, and platforms.
  • Authenticating users and managing accounts and access.
  • Processing payments and fulfilling orders or enrollments.
  • Providing customer support and responding to inquiries.
  • Sending service-related and, where permitted, marketing communications.
  • Analyzing usage to improve content, features, and performance.
  • Detecting, preventing, and addressing fraud, abuse, and security issues.
  • Complying with applicable laws and enforcing our Terms of Service.

3. Legal Bases for Processing (Where Applicable)

Where required by law (for example, under the GDPR or similar frameworks), we process personal data based on consent, contract performance, legitimate interests, or legal obligation. We will inform you of the applicable basis when we collect your data or upon request.

4. Sharing and Disclosure

We may share your information with service providers who assist us in operating our business (e.g., hosting, analytics, payment processors, email delivery), and we require them to protect your data and use it only for the purposes we specify. We may also disclose information where required by law, to protect our rights or safety, or in connection with a merger, acquisition, or sale of assets, subject to applicable notice and choice where required.

We operate across multiple African jurisdictions and may transfer data to countries where we or our service providers operate, subject to appropriate safeguards where required by law.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide you services, and for a reasonable period thereafter to comply with legal, tax, or regulatory requirements and to resolve disputes and enforce our agreements. You may request deletion of your personal data subject to applicable law.

6. Your Rights and Choices

Depending on your location, you may have the right to access, correct, delete, or port your personal data; to restrict or object to certain processing; to withdraw consent; and to lodge a complaint with a supervisory authority. To exercise these rights, contact us using the details below. We will respond in accordance with applicable law.

You can manage cookie preferences through your browser settings and our cookie banner or preference center where available. See our Cookie Policy for more information.

7. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or alteration. No method of transmission or storage is completely secure; we encourage you to use strong passwords and to keep your account credentials confidential.

8. Children

Our services are not directed to individuals under the age of 16 (or higher where required by local law). We do not knowingly collect personal data from children. If you believe we have collected such data, please contact us so we can delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the "Last updated" date. Material changes may be communicated via email or a prominent notice on our services. Continued use after changes constitutes acceptance of the updated policy.

10. Contact Us

For questions about this Privacy Policy or our data practices, please contact us at: privacy@halitta.org. You may also use our contact form. Halitta Group is the data controller for the personal data processed in connection with our websites and services unless otherwise specified.